Payments

We recommend booking as soon as you know you can travel, and have decided on which tour you would like to go on. Some of our tours can be quite popular so it’s best to secure your spot as soon as possible.

More important than age is attitude – we have found over the years that if you have a thirst for adventure then age is no barrier.

Some of our tours is suitable for the age from 2 years old. Depending the type of the tour and activities that you choose, and the requirement of the tours.

If you are not sure with the age requirement, feel free to send us an email and we can see if you can.

All our tours include the following transport, passionate guide, entry fee, snacks, bottled water, some of our tours also include accommodation, and some meals.

Please check each tour page as each tour has specific inclusions that are part of the price, feel free to contact us if you are not sure about what included in the tour.

If your travel dates don’t fit with the start date of the tour we can still work out a way for you to meet with the tour. Just let us know your travel dates and we can work out the best way to get you to meet with a tour group.

We strongly recommend taking out travel insurance once you have booked your tour. It is best to book travel insurance in your home country.

Yes! Around 70% of our guests are solo travellers and they have a great time, meeting a bunch of like-minded people that quickly become great friends.

Yes, groups are most welcome on tour, if you book separately just send us a quick email so we know you’re all together.

We also have a private groups department so if you would like a custom made tour to fit in to your travel dates and specific requirements let our groups department know and we can tailor make a tour.

It is a good idea to bring a warm jacket, and in winter a scarf, beanie and gloves are a good idea too for winter tours. The tours are really casual.

Comfortable walking shoes is a good idea for some of our short walks, sandals/flip flops/thongs, boardshort, swimmer, are popular choices for the summer tours, island tours and canyoning tour.

If your accommodation within the designated radius pick up and drop off zone we be able to pick up and drop you off, just let us know on when you make your booking or update us through whatsapp/ Line/ Viber/ Telegram or send us a email.

Airport shuttle can be arranged at additional cost.

Yes, however some of them are weather dependent and we might not know until on the day if they are going to be cancelled.

Yes, but we cannot guarantee availability (especially during peak seasons) so if there is anything you definitely want to do, it’s best to pre-book.

Your guide can book additional activities while on tour, just let him know a couple of days in advance and he can make arrangements.

We run a tour tab system where additional activities and add ons are added up at the end of the tour and payment is made to the guide either in cash, credit card or Apple Pay.

You will be refunded for any activity that is cancelled due to poor weather. Some activities may be available to reschedule, so if you miss out, there will hopefully be another chance for you to enjoy the tour.